Requirements / Age limit

Minimum age is 21 years old for groups A to E. For vehicles from group F and above, minimum age is 25 years. There is no maximum age limit.

International renters

Due to the fluctuation of daily exchange rates, the amount charged to the customer may differ from the price we quote in foreign currency.

Rental Terms and Conditions

Daily and weekly rental with unlimited kilometers. Monthly rental with limited kilometers. Minimum rental duration is 1 day (24 hours). Monthly rentals are calculated on a 30 day rental period. Advance payment is mandatory and first month payment is non-refundable. Early car return will automatically cancel the monthly plan and weekly or daily charge will apply. Grace period on car return is 29 minutes, after which an additional day's rental charge will be applicable. A vehicle pertaining to any reservation will be reserved for a maximum of 6 hours from its collection due date/time. Any collection after the mentioned 6 hours will be subject to availability.

Reservation

We confirm car group and any car model of the similar car group available at the time of pick up for advance reservations. A specific car model reservation is currently available only for sports vehicles however special terms and conditions apply.

Cancellation Policy

If you cancel your booking on the same day the reservation is made, no cancellation fee will be applied.

If you cancel your booking up to 3 days prior to collection you will receive a full refund less AED 250 which will be applied by way of compensation.

If you cancel your reservation within 3 days prior to the rental date shown in your booking, a fixed compensation amount, similar to the average 3 day rental amount will be applied. If you have rented for less than 3 days, the full amount of the voucher will be kept as compensation.

If you do not collect your vehicle and do not cancel, there is no refund and the full amount of the voucher will be kept as compensation.

Off-road Driving

Not Allowed. Customer is fully liable for any damage or additional costs.

Weekend

Friday and Saturday

Discounts

There will be discounts on booking and that will be depend on the type of booking and duration. Management is only responsible for the discount terms.